Audio/video devices do not show in the list of devices in Chrome

Home Forums Known Issues/Bugs Audio/video devices do not show in the list of devices in Chrome

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  • #907
    Cyril Flerov
    Keymaster

    This may be related to default settings in the Chrome browser.

    If this happens, do the following:
    -click 3 dots in the Chrome browser and go to “settings”
    -Go to “privacy and security
    -In “site settings” make sure that our platform is permitted to use the camera and the microphone and that they are selected correctly in the top drop-down menu.
    -When you make those changes and refresh the browser the audio and video devices should show.

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