Message “The camera you selected is not available”

[Cyril Flerov]

Depending on your hardware, your computer may not allow you to use the same physical webcamera in 2 applications at the same time.

For example, if you’re already using your web camera in Zoom and select the same camera in InterStar ICP, you may receive a message “the camera you selected is not available. Select a different camera”

Your microphone button may also lock and become an clickable. It is expected.

You can:

1] select a different physical camera for InterStar ICP [if you have it available]
2] turn the camera off in another application and connected to InterStar ICP
3] use camera splitter software for example SplitCam webcam software.
4] turn video off in InterStar ICP by clicking “Enable my video” toggle switch in the top right-hand corner of the console

After that your microphone in InterStar ICP will be unblocked.

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