Console chimes

[Cyril Flerov]

In all 3 consoles we implemented a gentle chime that consists of 3 “cricket” sounds.

It is used in order to attract interpreter/moderator attention in case of emergencies or other special situations.

The chime will be heard in the same headset the interpreter is using.

You will hear the chime:

– if you have not disabled the chimes by clicking “Chimes enabled/disabled” button
– if there is 1 minute until the end of the shift if you use the shift timer
– for the quick messages that have yellow background in the chat or yellow triangle in the quick messages menu. (Playing a chime is configurable in your account)
– if generated by your boothmate manually in an emergency to attract your attention.

You will be able to mute incoming chimes [for your console only, it will not affect the participants]. In that case however keep in mind that the only way to contact you would be either to speak to you on the microphone or send your message in the chat. You may potentially miss a message in the chat and speaking to you when you are interpreting could be distracting.

Note 1: we do not recommend to disable manual chimes. Your boothmates may want to attract your attention in an emergency.

Note 2: if you muted your boothmates audio [“Boothmates unmuted/muted” button], you will still be able to hear the chimes.

Note 3: if you’re an account administrator, you can program custom quick messages with chimes. When you configure a custom quick message, check the checkbox called “Sending also adds to recipient alert queues”. That message will be configured to be sent with the chime automatically.

Note 4: please do not send unnecessary chimes and do not repeat chimes too quickly.

Note 5: depending on the type of your message chimes are sent to different participants, for example to boothmates only or to the entire interpretation team.

Note 6: if the chime is too loud or too soft you can always adjust the volume by clicking “Chime Volume” button.

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